Privacy Policy

Marketerium ("Marketerium," "we," "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit marketerium.com (the "Site"), submit an inquiry, or use our services, including our website, hosting, email, marketing, app development and review collection automation software (together, the "Services").

1. Information we collect

Information you provide. When you submit our inquiry form, we collect your name, company name, email address, phone number, industry, services of interest, budget range and any message you include.

Information collected automatically. When you visit the Site we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, referring URLs and the date and time of your visit, using cookies, server logs and privacy-friendly analytics tools.

Client data processed on your behalf. When we provide Services to a business client (for example, sending review requests to that client's customers, hosting their website or managing their email campaigns), we process personal data on that client's instructions. In those cases the client is the data controller and we act as a service provider or processor.

2. How we use your information

• To respond to inquiries and prepare proposals, audits and quotes.
• To provide, operate, maintain and improve our Services.
• To communicate with you about your account, projects and service updates.
• To send marketing communications where permitted by law; you can opt out at any time.
• To monitor and analyze usage and trends to improve the Site.
• To detect, prevent and address fraud, spam, abuse and security issues.
• To comply with legal obligations and enforce our agreements.

3. How we share information

We do not sell your personal information. We may share information only in these circumstances:

• Service providers that help us operate our business, such as hosting, database, analytics, email delivery and SMS providers, under contractual confidentiality obligations.
• Advertising and platform partners (such as Google or Meta) when needed to run campaigns you or your business have engaged us to manage.
• Legal requirements, when required by law, subpoena or other legal process, or to protect the rights, property or safety of Marketerium, our clients or others.
• Business transfers, in connection with a merger, acquisition or sale of assets, subject to this Policy.

4. Cookies and tracking technologies

We use cookies and similar technologies to keep the Site working, understand how it is used and measure the effectiveness of our marketing. You can control cookies through your browser settings. Disabling some cookies may affect how the Site functions.

5. SMS and email communications

If you or a business you transact with uses our review collection software, you may receive review requests by SMS or email. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP, and of email messages by using the unsubscribe link included in every email. Mobile information is never sold or shared with third parties for their own marketing purposes.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymize it.

7. Data security

We use administrative, technical and physical safeguards, including encryption in transit, access controls and monitored infrastructure, to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your privacy rights

Depending on where you live, including California (CCPA/CPRA), other U.S. states, the European Economic Area or the United Kingdom, you may have the right to access, correct, delete or obtain a copy of your personal information, to opt out of certain processing such as targeted advertising, and to not be discriminated against for exercising these rights.

To make a request, email us at info@marketerium.com with "Privacy request" in the subject line. We will verify your identity and respond within the time required by applicable law.

9. Children's privacy

Our Site and Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on the Site.

12. Contact us

For questions about this Privacy Policy or our data practices, please contact us at info@marketerium.com.